Support Center

Sensor status light not orange after pressing the button for 3 seconds.

Last Updated: May 29, 2014 02:21PM UTC
To initiate the configuration mode, please press the button on the sensor for at least 3 seconds, until the LED turns orange. After you release the button, the LED will stay orange.

If this fails, please make sure of the following:
  • Make sure you pressed the sensor button for about 3 seconds.
  • If there is no status light, make sure you inserted the batteries correctly. If the status light remains dark even when properly inserting new batteries, your sensor button might be defective. In that case please contact our support.
  • If the status light turned orange but extinguished after a few seconds, please make sure that the batteries are still good.

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